FAQ

Frequently Asked Questions

1. How do I order?

You can order directly through our website or DM us on Instagram @akteactive for any further queries.

2. What are payment options?

We currently are only accepting UPI or Cards, Wallets or Net Banking.

3. Can I order COD?

Please DM us on Instagram for any particular requests on @akteactive.

4. What are delivery charges?

We are currently charging ₹99 on all orders.

5. Do you take custom orders?

No, we are a large scale manufacturing unit. We do not do customized orders.

6. What fabrics do you use?

We use a range of different fabrics according to the style and purpose of the product. Our fabrics range from 100% BCI cotton, Cotton/poly blends, recycled polyester and nylon/spandex for our crowd-favourite 'buttery soft' and stretchy fabrics!

7. How can I contact you?

You can contact us through email at contact@akteactive.com or call/message us on +91 9448647227. You could also reach out to us through Instagram DM @akteactive.

8. How can I exchange or return?

We accept exchanges, only when all tags are intact and in good condition. No returns whatsoever.

9. Can we personally see before ordering?

Yes, this is an exclusive facility we offer for residents in Bengaluru. Please DM us on Instagram for further details.

10. In how many days can I expect the delivery?

We know you are excited, but it'll take 5-7 days for delivery.

11. What if the payment fails?

Please reach us via DM us on Instagram @akteactive or WhatsApp on +919448647227, for assistance.